Did you know customers will ditch a #brand due to one bad experience? @GBAFReview on how poor #communications infrastructure can damage #CX and what you can do to avoid it.

Did you know customers will ditch a #brand due to one bad experience? @GBAFReview on how poor #communications infrastructure can damage #CX and what you can do to avoid it.
http://dlvr.it/STW1q7

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