#CX has emerged as a challenge to the recovering #TravelIndustry. Read @McKinsey's take on the importance of modern #digital systems to improve customer sentiment and uplift performance.

#CX has emerged as a challenge to the recovering #TravelIndustry. Read @McKinsey's take on the importance of modern #digital systems to improve customer sentiment and uplift performance.
http://dlvr.it/S9d5Nf

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