Overcome the most common #CallCenter mistakes! @CustomerThink provides simple techniques to improve #CustomerExperiences, create transparent KPIs and reduce hold times:
Overcome the most common #CallCenter mistakes! @CustomerThink provides simple techniques to improve #CustomerExperiences, create transparent KPIs and reduce hold times:
http://dlvr.it/RgTRcf
http://dlvr.it/RgTRcf
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